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FLSK Lifetime Guarantee

Trust in quality that lasts – with FLSK’s lifetime guarantee.

Your everyday life deserves products you can rely on. That's why FLSK goes one step further and offers you a lifetime guarantee on the core of our products. Vacuum performance, tightness and the robust stainless steel body are made to last.

Register your product and benefit from our promise to you: lasting quality without compromise. Because we know that some things should last forever.

That's how it's done:

1. Register product
Register your product within 3 months.
register here
2. Confirmation received
You will receive confirmation of your lifetime guarantee by email.
3. Relax
If your product has a defect, our customer service will take care of everything.

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You can find the warranty conditions here .

FAQs

The FLSK Lifetime Warranty covers the vacuum performance, leak tightness and all other core functions of the stainless steel body, including the lids and seals of all FLSK stainless steel products. Wear and tear and other damage that cannot be attributed to material, manufacturing or design errors are excluded.

The guarantee applies exclusively to FLSK coffee mugs and FLSK drinking bottles that were purchased or received new and are owned by the end customer. The warranty also covers parts that are not made entirely of stainless steel, such as plastic lids or gaskets. The prerequisite for claiming the guarantee is that the product must be registered within 3 months of purchase or receipt.

The guarantee is available to all customers who have purchased or received their product and registered it on the website www.flsk.de/warranty no later than three months after purchase or receipt . This also includes customers who received the product as a gift, provided the product was registered for their own private use.

Register your warranty product within 3 months of purchase or receipt on the website www.flsk.de/warranty . To register, we need truthful information from you about your name, address, email address, date of purchase or receipt, location and the lot number that is written on the bottom of the product.

If your product has a warranty defect, it is best to contact us directly, but no later than one month after discovering the defect, using the contact form on our website or in writing. To process it we need your name, address, purchase or receipt details and a description of the error.

FLSK will examine the warranty claim and, if accepted, will correct the error through repair, replacement or refund of the purchase price. If production of the guaranteed product is discontinued, an equivalent product may be delivered.

No, the rights under the guarantee are neither inheritable nor transferable. They expire with the loss of ownership of the guaranteed product or the death of the registered end customer.

Yes, claims under the guarantee are excluded in the event of damage caused by improper handling, attempted repairs without coordination with FLSK, use contrary to the care instructions, intentional damage, the use of non-FLSK spare parts, or due to force majeure.

If a provision of the guarantee is ineffective, the validity of the remaining provisions remains unaffected. A provision that comes closest to the original purpose is deemed to have been agreed.

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FLSK Lifetime Guarantee

Trust in quality that lasts – with FLSK’s lifetime guarantee.

That's how it's done:

1. Register product

2. Confirmation received

3. Relax

FAQs

Personal customer service.

Free shipping to Germany from 30 €.

Delivery time 1 - 2 days.