FLSK Lifetime Warranty

Trust in quality that lasts – with FLSK’s lifetime guarantee.

Your everyday life deserves products you can rely on. That's why FLSK goes one step further and offers you a lifetime guarantee on the core of our products. The vacuum performance, leak-tightness, and robust stainless steel body are built to last.

Register your product and benefit from our promise to you: lasting quality without compromise. Because we know that some things should last forever.

Unser Markenversprechen.

Unser Anliegen ist es, dass Du FLSK kaufst, weil Du Dich bewusst für Qualität entscheidest.

Damit Du Dich auf die wichtigen Dinge in Deinem Leben konzentrieren kannst und Dich nicht von Belanglosigkeiten und Selbstverständlichkeiten stressen lassen musst.

Nachhaltigkeit bei FLSK

  • Mit 1 % unseres jährlichen Umsatzes unterstützen wir Menschen und Organisationen, die sich für Umwelt und Gesellschaft einsetzen.

  • Die FLSK Produkte werden per Schiff und Zug nach Deutschland transportiert. Das ist deutlich umweltfreundlicher als der Transport per Flugzeug.

  • Die Containerschiffe, die unsere FLSK Produkte transportieren, werden mit altem Speiseöl statt dreckigem Treibstoff betankt.

mehr zur Nachhaltigkeit

Inspired by quality – wir treffen Menschen, die sich von Qualität beflügeln lassen.

  • FLSK Magazinbild Linus Lohoff

    Wandle mit Linus Lohoff auf dem bunten Pfad der Ideenfindung.

    FLSK x Linus Lohoff

  • Erfahre von Elisabeth Articus, wie Impulse aus dem täglichen Leben in den künstlerischen Prozess einfließen.

    FLSK x Elisabeth Articus

Und so erhältst Du die Lebenslange Garantie:

  • 1. Produkt registrieren

    Registriere Dein Produkt innerhalb von 3 Monaten.

    hier registrieren

  • 2. Bestätigung erhalten

    Du erhältst die Bestätigung für Deine Lebenslange Garantie per Mail.

  • 3. Entspannen

    Falls Dein Produkt einen Mangel aufweist, kümmert sich unser Kundenservice um alles.
hier registrieren

You can find the warranty terms and conditions here .

FAQs

What does the FLSK Lifetime Guarantee cover?

The FLSK Lifetime Warranty covers the vacuum performance, leak-tightness, and all other core functions of the stainless steel body, including the lids and gaskets of all FLSK stainless steel products. Wear and tear and other damage not due to defects in materials, workmanship, or design are excluded. Likewise, the magnetic effect of magnetized products is excluded, as this will diminish over time.

For which products does the FLSK Lifetime Guarantee apply?

The warranty applies exclusively to FLSK coffee mugs and FLSK drinking bottles that were newly purchased or received and are owned by the end customer. The warranty also covers parts that are not entirely made of stainless steel, such as plastic lids or seals, but not magnetic elements in magnetized products, as these may deteriorate over time. To qualify for the warranty, the product must be registered within three months of purchase or receipt.

Who can claim the FLSK Lifetime Guarantee?

The guarantee is available to all customers who have purchased or received their product and registered it on the website www.flsk.de/garantie no later than three months after purchase or receipt . This also includes customers who received the product as a gift, provided the product was registered for their own personal use.

How can I register my product for the Lifetime Guarantee?

Register your warranty product within 3 months of purchase or receipt on the website www.flsk.de/garantie . To register, we need truthful information from you about your name, address, email address, date of purchase or receipt, location and the lot number that is on the bottom of the product.

What happens if my warranty product is defective?

If your product has a warranty defect, please contact us directly, but no later than one month after discovering the defect, using the contact form on our website or in writing. To process your request, we need your name, address, purchase or receipt details and a description of the defect.

What happens after a warranty claim is made?

FLSK will examine the warranty claim and, if accepted, will remedy the defect by repair, replacement or refund of the purchase price. If production of the warranty product is discontinued, an equivalent product can be supplied.

Are the rights under the guarantee transferable?

No, the rights under the guarantee are neither inheritable nor transferable. They expire upon loss of ownership of the guaranteed product or death of the registered end customer.

Are there situations in which the guarantee does not apply?

Yes, claims under the guarantee are excluded in the event of damage caused by improper handling, repair attempts without coordination with FLSK, use contrary to the care instructions, intentional damage, the use of non-FLSK spare parts, or due to forces beyond our control.

What happens if provisions of the guarantee are invalid?

Should a provision of the guarantee be invalid, the validity of the remaining provisions shall remain unaffected. A provision shall be deemed to have been agreed which comes closest to the original purpose.